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Characteristics of Typical Clients
Vyla Rollins
Has
Successfully
Worked
With |
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My aspiration is to work
with organisations who aspire to make lasting changes in their business
performance. In my experience to make this happen, certain conditions and
beliefs usually exist within the organisations, as well as with the leaders, I have
successfully worked with. These key attributes include:
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- Understanding the different approaches to
consultancy, and hence seeing the value added in approaches that help them to
perceive, understand, and take responsibility themselves for acting on the
factors blocking organisational performance and excellence;
- A commercially driven need to make significant
changes to the culture of their organisation;
- A belief that leadership is the
differentiating factor in enabling and sustaining change;
- A personal commitment to invest in
self-reflection, receiving feedback, and in improving their personal
performance, and understanding the link this has to individual/team/organisational performance;
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- The belief that behaviours and well being of
their people are of strategic importance to their business;
- A commitment and confidence to deal with
behaviour that hinders business performance required, and the will to support all leaders
in the organisation when they have to need to address and eradicate
performance -diminishing behaviour;
- The aspiration to be, if they are not
currently, a leading commercial organisation in their business sector – be it
locally or globally;
- An openness to change the way they think about
people, and an understanding that building their human capital cannot be
satisfied by traditional training alone.
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And
in terms of their view to organisational change:
- They understand the need to engage at the
organisational, group, and individual simultaneously in order to achieve
fundamental and sustainable change;
- They are prepared to consider all systemic
influences which effect organisational behaviour and performance;
- They recognise change does not happen
overnight, and are therefore committed to approaching change as a process,
not an event;
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- They understand the need to be able to
embrace uncertainty, that breakthroughs in organisational performance
rarely occur without setbacks, and misunderstandings/apparent failures
can provide rich data for learning;
- They see the value in consulting
approaches that aspire to transfer knowledge and capability to their
organisation/teams/individuals, in order to allow them to maintain their
performance without repeated outside assistance.
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